Frequently Asked Questions
How long does it take to process an order?
Orders are typically processed within 1-2 days. Shipping times vary depending on the
shipping method selected.
Do you ship internationally?
No, we do not ship internationally at this time
What is your return policy?
We accept returns within 30 days of purchase. The items must be in their original condition
and packaging. Please visit our Returns page for detailed instructions.
How do I return an item?
To return an item, please contact customer service for a return authorization and follow
the instructions. Then, you will need to ship the item back to us using the method outlined in the
return instructions. Final sale items cannot be returned.
Do I have to pay for return shipping?
Return shipping costs are the customer's responsibility unless the item arrived damaged
or incorrect. In such cases, we will provide a return shipping label.
Can I exchange an item?
Yes, exchanges are possible. Please contact our customer service to arrange for an
exchange. Note that exchanges are subject to product availability.